Privacy Policy
At www.smarttravels.ae we are committed to protect personal information of our users. This privacy policy covers points on how this website collects, use, protect or disclose information stored in the website. By accessing and using services we provide in this website you agree to practices and policies mentioned in the policy.
1. Information being collected: For travel and related purposes you are required to provide personal information like your name, email, contact details, addresses, passport details, payment related information in order to meet the compliances.
2. Information you provide: To meet compliances related to your travel, accommodation or other services you seek in this website, you undertake to provide correct information. Failing which www.smarttravels.ae does not take responsibility to subsequent consequences.
3. Information collected automatically: While accessing our website we make you aware that we may collect some of the information like your IP address, browser type, operating system, device information, and even your activities on our website. We also use cookies, web beacons and similar or other technologies to collect and store such information.
4. Purpose of Information: Collected information on this website may be used for some of the following requirements:
a. Provide Services: Some of the services you opted on the website needs them as a mandate. Any travel related services you opted for including Flight bookings, transfers, accommodation, visa services, travel insurance etc.
b. To communicate: The contact details may be used to communicate crucial information assisting your travel like booking, Inquiry forms, customer support, travel advisory or update and promotional offers.
c. Customize experience: Based on your choices and priorities, this information may be used to develop, re-develop our services on the website. This is to enhance user experience on our website.
d. Online Analytics: The information also may be used to analyse user behaviour of visitors on our website. In turn to correct, improve or replace content on the website.
e. Legal requirements: The information shared by you may be used to comply with applicable laws and regulations, to protect your rights and to be compliant with local laws.
5. Third Party Information Sharing: Your information may be shared with third party service providers for following reasons:
a. As facilitator our website is not responsible to services being provided by stakeholders like Airlines for flight booking, Hotels for accommodation, car rentals, Insurance providers, payment processors etc. Your information will be shared to with such trusted third-party for a seamless travel and related experience to you. These third-party providers are legally bound to protect your information and use it solely to provide requested services.
b. Legal Obligations: We may be compiled to share such information to meet applicable laws, legal process, or enforceable government requests. Also, to protect you against potential frauds or investigate possible violation of our policies or to exercise or defend our legal rights.
c. Transfer of business or ownership: Subject to terms and conditions in the event of mergers, acquisition or sale of our company or asset including this website, your personal information will be transferred to acquiring party.
6. Data Security: Although our website has taken adequate security measures to secure your information stored with us, the method of transmission over the internet or electronic storage is not 100% secure. There is no absolute guarantee of security to your information.
7. Third party websites: In order to offer freedom to choose from best available options to your travel requirements this website may have hyperlinks, backlinks to other websites providing end services. We encourage you to preview the privacy policies of third-party websites before sharing your personal details on these sites.
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